This privacy policy outlines how Austina
collects uses and stores personal information and credit card information in store, online and over the phone.
How We Collect and Store Your Personal Information
Austina will collect personal information for the following business purposes.
- Provide the best quality products to you
- Promoting our products and services
- Communicating with you online or in store
- Processing of any warranty claims
Our Commitment to Secure Transactions and Data Protection
- Name, address, telephone and email
- Purchase history
Personal information is stored and managed by Austina, electronically and in hard copy, this information is collected when…
- Customers use our website
- Order online
- Purchase in store or over the phone
- Contact Austina for a quote
- Other methods
Your Rights to Access and Control Your Data
Customer can request Austina to delete their personal data we have such as Name, address, telephone and email if customer still not placed a valid order to Austina because Austina is legally obliged to keep hold of your data such as to comply with financial or other regulations such as warranty claim.
Customer need to send request email to delete-data@austina.com.au.
Collection and use of Credit Card Information
- Austina does not keep credit card numbers on file in electronic copy or hard copy.
- Austina will process credit card details as part of the online purchasing process.
We use Secure Socket Layer (SSL) certificates for encrypting your credit card and debit card numbers, your name and address so that it cannot be viewed by any third party over the internet.
Our Cookie Policy and Tracking Technologies
To improve our business Austina uses various technologies such as cookies to recognize your browser each time you visit our website and track which pages are visited on our site. A “cookie” is a piece of information that our sever can transfer to a hard disk for record keeping purposes but does not identify you or give us any information about your device. Cookies can be erased from your device or you can set your browser to refuse them.