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Privacy Policy

This privacy policy outlines how Warehouse Direct

collects uses and stores personal information and credit card information in store, online and over the phone.

What personal information do we collect and hold?

Warehouse Direct will collect personal information for the following business purposes.

  •          Provide the best quality products to you
  •          Promoting our products and services
  •          Communicating with you online or in store
  •          Processing of any warranty claims

Warehouse Direct may collect the following information from its customers.

  •          Name, address, telephone and email
  •          Purchase history

Personal information is stored and managed by Warehouse Direct, electronically and in hard copy, this information is collected when…

  •          Customers use our website
  •          Order online
  •          Purchase in store or over the phone
  •          Contact Warehouse Direct for a quote
  •          Other methods

Customer Data Deletion Request.

Customer can request Warehouse Direct to delete their personal data we have such as Name, address, telephone and email if customer still not placed a valid order to Warehouse Direct because Warehouse Direct is legally obliged to keep hold of your data such as to comply with financial or other regulations such as warranty claim.

Customer need to send request email to [email protected].

Collection and use of Credit Card Information

  • Warehouse Direct does not keep credit card numbers on file in electronic copy or hard copy.
  • Warehouse Direct will process credit card details as part of the online purchasing process.

We use Secure Socket Layer (SSL) certificates for encrypting your credit card and debit card numbers, your name and address so that it cannot be viewed by any third party over the internet.

Cookies and Web Tools

To improve our business Warehouse Direct uses various technologies such as cookies to recognize your browser each time you visit our website and track which pages are visited on our site. A “cookie” is a piece of information that our sever can transfer to a hard disk for record keeping purposes but does not identify you or give us any information about your device. Cookies can be erased from your device or you can set your browser to refuse them.