Terms and Conditions of Trade

These Terms and Conditions together with your order constitute the entire contract between Warehouse Direct and you for the supply of products. The contract cannot be varied unless we agree to vary it in writing.

Trading Terms

Full Payment is required prior to dispatch of products. Methods of payment accepted: MasterCard & Visa Card.

Tax Invoice

The tax invoice will be sent to the customer’s nominated email when placing an order online. There is no minimum purchase amount.


The Price payable for the items that a customer orders are clearly set out on the website. All prices are inclusive of GST and in Australian Dollars. The price of the item(s) does not include the delivery charge. Delivery charges are calculated based on post code and listed on the website. Prices can change and our latest price is always displayed on our website. Third party websites may not always list our current prices. If for any reason there is a technical error and our websites displays an incorrect price, Warehouse Direct can cancel a sale at their own discretion and provide a refund.

Stock Availability

Orders placed and paid for online are subject to availability.

Delivery Policy

  • What happens after payment is made? (

    Once a purchase is completed. The customer will be sent an email confirming the purchase. A packing slip is then sent to our warehouse, the goods will be collected for arranging delivery. The customer will be contacted or the transport company to arrange times for delivery.)

  • How long between payment and goods reaching the customer? (

    Average delivery days is 03 but no more than 10 days, provided there is no problems with the receiving party.)

Delivery & Collection Terms and Conditions

Delivery costs start at $60 including GST for local deliveries and increase depending on distance from our warehouse.

Warehouse Direct regularly delivers statewide. Delivery costs start at $100 including GST and increase depending on distance from our warehouse.

We use independent contractors to get your order to you as quickly as possible.

Delivery costs displayed on our website reflect delivery to a ground floor only. If a multiple story delivery is needed please contact our showroom to discuss the requirements before purchasing. Additional charges may apply.

We do not accept responsibility for damaged sustained to the goods post-delivery.

It is the customer’s responsibility to ensure the correct delivery address details are provided to Warehouse Direct. Warehouse Direct will endeavour to deliver the products on the nominated delivery date, however if the products are not delivered by the estimated date Warehouse Direct will not be liable for loss or damage, however it arises.

If nobody is available to accept the delivery at the nominated address and time, we will be unable to complete the delivery. In those circumstances, we will contact you to arrange re-delivery and additional charges may apply.

If a customer elects to collect from Warehouse Direct’s warehouse the customer must ensure they have appropriate transportation. Warehouse Direct cannot provide any protective coverings or tie down straps.

Credit Card Fraud, Protection and Prevention

When you place an order online using one of the payment methods we offer. We may send an email requesting further information to confirm the identity of the card holder, such as photo identification or a copy of the credit card. This is to ensure a safe and secure shopping experience and protection against fraud.

Accuracy of Information

Warehouse Direct endeavours to provide accurate information in this website, sometimes technical errors may occur. Warehouse Direct does not accept any responsibility for any error, or technical defect in the information provided on this website.


  • Open to anyone in Western Australia, 18 years or older (excluding anyone that works within Warehouse Direct Furniture).
  • The Gift Voucher can not be redeemed for cash.
  • The voucher will expire 30 days after it is awarded.
  • The voucher can only be spent online at www.austina.com.au